We know coaches are busy managing their patient panels while also playing a supportive role in a larger care team. Twine makes it easy for primary coaches to loop other coaches into conversations, where you'll have the option to continue watching these conversations and receiving all the unread messages in your inbox. This may be helpful if you want to check in on a patient, for example, whose primary coach is away on vacation. However, you also have the option to unwatch a conversation that is no longer necessary for you to be a part of:
- Simply, click into the conversation stream > click the gear icon on the top right > select not watching.