How do I download Twine on an iPhone or iPad?

  1. Open Apple's  App Store on your iPhone or iPad.  
  2. Tap on the magnifying glass icon at the bottom of the screen to access the search bar.
  3. Type Twine Health in the search bar to find the app.
  4. Tap GET or the cloud icon in the top right to begin downloading the app.
  5. Once the download is complete, tap OPEN to launch the app.
  6. With the Twine app open, select First time? Register now" to register your account.
  7. Enter your email address and date of birth to verify your identity.(Be sure to confirm the email address on file with your coach.) Create a password and select Sign Up.
  8. Great, you're in! Complete Twine's Welcome Tour by selecting the white arrow in the bottom right corner of your screen.
  9. Pause here, as you'll need to verify your email address in order to proceed. Navigate to your email inbox, and look for an email from support@twinehealth.com. Click the Verify email button in that email to verify your address.
  10. Return to the Twine app.
  11. In your Twine settings, take or upload a picture of yourself.
  12. Send a message to your coach!
  13. Turn on automatic updates to keep up-to-date with the latest Twine app.
    • select settings
    • scroll to and select iTunes & App Store
    • scroll to section titled automatic downloads and ensure the updates is turned on

 

Click here for a complete list of Twine supported operating systems, devices, and browsers. 

For instructions to access the Twine application through another supported device or browser, see our patient-facing access instructions. 

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